Introduction
Welcome to PickersPay ("PickersPay," "we," "our," or "us"). PickersPay is a software platform that enables vendors to accept payments via QR codes using third-party payment processors such as Stripe. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our platform.
Key Platform Clarification
PickersPay is a software platform, not a payment processor, money transmitter, or merchant of record. To be clear:
- PickersPay does not receive, hold, or transmit funds
- PickersPay is not a payment processor, money transmitter, or merchant of record
- Payments occur directly between the customer and vendor via Stripe (or your selected payment processor)
- All payment processing, authorization, settlement, and compliance are handled exclusively by Stripe pursuant to Stripe's own terms
All payments are processed by third-party providers (e.g., Stripe), and payment information is collected and handled directly by those providers in accordance with their own privacy policies.
Information We Collect
A. Information You Provide
- Name
- Email address
- Phone number (if provided)
- Account or vendor profile information
- Product or listing information (vendors)
B. Transaction-Related Information
We may receive limited transaction-related data such as:
- Transaction amount
- Date/time
- Status
We do not collect or store full payment card details.
C. Automatically Collected Information
- IP address
- Device type
- Browser type
- Usage data (pages viewed, interactions)
How We Use Information
We use your information to:
- Provide and operate the platform
- Enable vendor listings and QR-based transactions
- Communicate with users
- Improve product performance and reliability
- Detect fraud, abuse, or misuse
- Comply with legal obligations
How Payments Work
When you make a payment:
- You interact directly with a third-party payment provider (e.g., Stripe)
- That provider collects and processes your payment information
- Funds are transferred directly between the customer and vendor via Stripe
- PickersPay does not access or store payment credentials
- PickersPay has no control over payment processing or settlement
You are the merchant of record for all transactions. Stripe is solely responsible for payment processing, authorization, settlement, chargebacks, and regulatory compliance.
Sharing of Information
We may share information:
With Vendors
- To complete transactions (e.g., order details)
With Service Providers
- Payment processors (e.g., Stripe)
- Hosting providers
- Analytics tools
For Legal Reasons
- To comply with law, regulation, or legal process
- To protect rights, safety, or property
Data Retention
We retain information only as long as necessary to:
- Provide services
- Meet legal obligations
- Resolve disputes
- Enforce agreements
Your Privacy Rights (California)
If you are a California resident, you may have the right to:
- Request access to your personal information
- Request deletion of your data
- Request correction of inaccurate data
- Opt out of sale or sharing (we do not sell personal data)
PickersPay as a CCPA/CPRA Service Provider
To the extent applicable, PickersPay processes personal information as a "service provider" under the California Consumer Privacy Act (CCPA/CPRA). PickersPay does not sell or share personal information (as those terms are defined under applicable law). Vendors are responsible for providing all required privacy notices to their own customers and for complying with all applicable privacy laws in connection with their use of the Service.
To exercise your rights, contact us at: info@pickerspay.com
Cookies and Tracking
We may use cookies or similar technologies to:
- Improve user experience
- Analyze usage
- Maintain session functionality
You can control cookies through your browser settings.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure.
Third-Party Services
Our platform may link to or integrate with third-party services (e.g., Stripe). We are not responsible for the privacy practices of those services.
Children's Privacy
PickersPay is not intended for individuals under 18. We do not knowingly collect personal data from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will update the "Effective Date" and post the revised version.
Contact Us
If you have questions about this Privacy Policy, contact us at:
PickersPay LLC
Murrieta, California